How to Determine a Player’s Status

Each player visible in the content manager dashboard has its own status indicator.  This indicator is also a checkbox that users can click to select players for monitoring, analytics, and content deployment.  The status indicator appears to the left of the player name.

A status indicator will show a different color depending on the current state of the player.

Blue: Indicates the player is functioning normally and there are no errors detected.

Yellow: Indicates the player has detected an issue and the user should consult the monitoring report for more information.

Red: Indicates the server is not receiving any “heartbeat” signal from the player.  Either the player has been powered down or it is offline.

Grey: Indicates the player licence has not yet been assigned to any media player hardware.  Once the licence has been activated, the indicator will change to blue.